Privacy Policy

Effective Date: Oct 10, 2024

Elite Wash is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Elite Wash mobile application ("App").

Please read this Privacy Policy carefully. If you disagree with the terms of this policy, please do not access or use the App.

1. Personal Information**

1.1 When you register or use the App, we may collect personally identifiable information, such as:

  • - Name
  • - Email Address
  • - Phone Number
  • - Delivery Address
  • - Payment Information (via third-party payment processors)

1.2 Non-Personal Information**

We may also collect non-personal information that your device sends whenever you use the App, such as:

  • - Device Information (e.g., device model, operating system)
  • - Log Information (e.g., IP address, access times)
  • - Usage Data (e.g., pages viewed, actions taken within the App)

2. How We Use Your Information

2.1 We use the collected information to:

  • - Provide, operate, and maintain our services.
  • - Process and manage your orders.
  • - Share with Driver and Vendor so that this end to end flow can work.
  • - Improve and customize the App experience.
  • - Communicate with you regarding your orders, updates, and promotions.
  • - Comply with legal obligations.

2.2 To communicate with you, including sending updates and promotional materials.

3. Sharing of Information

3.1 We may share your information in the following circumstances:

  • - **Service Providers**: We may share your data with trusted third-party service providers to perform certain services, such as payment processing and delivery.
  • - **Legal Compliance**: We may disclose your information where required by law or in response to valid requests by public authorities.

3.2 We may share your information with third-party service providers who assist us in operating our app and providing our Services.

4. Data Security

4.1 We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Third-Party Services

5.1 Our App may contain links to third-party services, such as payment gateways. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before using their services.

5. Your Rights

5.1 You have the right to:

  • - Access, correct, or delete your personal information.
  • - Opt-out of marketing communications.

6. Children's Privacy

6.1 Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13 without parental consent, we will delete that information.

6.2 We do not knowingly collect personal information from children under 13.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of the App after changes are made signifies your acceptance of the revised policy.

8. Contact Us

8.1 If you have any questions about this Privacy Policy, please contact us at help@elitewash.co